IT Ops Management Specialist SG

Key Responsibilities

JOB DESCRIPTION

• Monitoring of automated task/job scheduler via Control M.
• Run manual batch jobs according to batch run schedule prepared by Applications Team / Operations Manager, or adhoc requested by business and operations users based on documented process.
• Backup media handling which include mounting and retrieving from media library, sending and receiving of backup media to and from offsite storage.
• Maintain catalog of backup media in CIMB SG Data Centre.
• Monitoring of Data Centre CCTV and escalate any unauthorized entry or suspicious activity to IT Operation Manager.
• Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected.
• Monitor for any email alert and escalate to relevant support support
• Ensure security and safety issues of a Data Centre and escalate to IT Operation Manager for any breach of security.
• Provide after office hours and non-working day helpdesk support
• Provide split password management services
• Manage electronic Keypress system and CCTV system
• Carry out the release management task using Aldon LMi/LME
  
  

Requirements

• Diploma in IT or relevant certification
• 2 - 3 years working experience in Data Centre operation or application jobs processing
• IT Operations and Data Centre processes
• IT system alert monitoring & escalation, batch job handling, tape management.
  
  

About Us

With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference – for themselves and the bank.