Key Responsibilities
Technical Leadership & Project Management
- Lead and mentor a team of network engineers, fostering a culture of accountability, collaboration, and continuous improvement.
- Oversee planning, execution, and support of infrastructure projects, ensuring alignment with business goals and timelines.
- Manage project timelines, resource allocation, and stakeholder communication to ensure successful delivery.
Network Architecture & Operations
- Design, implement, and maintain enterprise-grade network solutions including MPLS, SD-WAN, DIA, and hybrid cloud connectivity.
- Configure and maintain routers, switches, firewalls, and VPNs across multi-vendor platforms (Cisco, Juniper, Fortinet).
- Optimize BGP routing policies and troubleshoot complex Layer 3 issues across domestic and international links.
- Ensure high availability and redundancy of network infrastructure through proactive monitoring and failover planning.
Client & Stakeholder Engagement
- Serve as a technical point of contact for clients, providing consultation, solution design, and post-deployment support.
- Collaborate with internal teams (Sales, NOC, Engineering) to align technical solutions with business requirements.
- Prepare and present technical documentation, network diagrams, and change management plans.
Compliance & Documentation
- Ensure all deployments comply with SLA, QoS, and security standards.
- Maintain accurate documentation of network architecture, configurations, and operational procedures.
- Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements.
Cross-Border Coordination
- Work closely with regional/global teams to support cross-border service delivery and international network integration.
- Coordinate with data center providers, telco carriers, and third-party vendors for provisioning and troubleshooting.
Technical Qualifications
- Bachelor's degree in Computer Science, Network Engineering, or related field.
- Minimum 5 years of hands-on experience in network engineering, with experience in a leadership role.
- Strong expertise in BGP, OSPF, TCP/IP, VLANs, and firewall policies.
- Proficient in configuring and troubleshooting Cisco IOS/XE, Juniper JunOS, and Fortinet platforms.
- Industry certifications such as CCNP, CCIE, JNCIP, or equivalent are highly preferred.
- Experience with network monitoring tools (e.g., , PRTG) is a plus.
Soft Skills & Leadership Traits
- Proven ability to lead and motivate technical teams, delegate effectively, and manage performance.
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Excellent problem-solving and analytical thinking, especially under pressure or during incident response.
- High level of adaptability and resilience, especially in dynamic and fast-paced environments.
- Strong stakeholder management and interpersonal skills, with a customer-centric mindset.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.
- Demonstrated ownership and accountability in delivering results and driving continuous improvement.
Other Requirements
- Willingness to provide after-hours support, including weekends and on-call rotations.
- Able to travel within Singapore and occasionally overseas for project deployments.
