Lead and manage the IT team to ensure efficient and secure IT operations across all business functions.
Oversee system administration, network security, data management, and IT support services.
Plan and execute system upgrades, new implementations, and digital transformation initiatives.
Installs, configures, and supports an organization's computer systems, including operating systems, business applications, security tools, and user hardware (laptops, PCs).
All aspects of user management, including new user setup/deactivation
Manage credentials, permissions, access rights, storage allocations, and Microsoft Azure active directory administration
Manage and support bespoke shipping software.
Ensure functionality of the shipping-centric collaboration solution including Front, ICE, Microsoft Teams, Lifesize video conferencing system
Investigate and resolve network issues and computer problems
Documents network configurations and computer layout
Identifies and deploys system and network upgrades
Manages inventory of software licenses and company devices
Works with supervisors or managers on routine assignments and special projects
Liaise with building management to apply various applications such as Permit to Work and aircon extension, and participate in events like fire warden briefing and fire drill exercises
Periodic out of hours work when and if necessary, such as building annual power shutdown exercises, schedules maintenance and activities
To undertake any other relevant duties as may reasonably be requested by the management
Requirements
Degree / Diploma in IT or related field
Preferred Microsoft Certified Professionals
At least 8 years prior experience in system and network administration
Strong troubleshooting skills
Experience with Microsoft Azure, Windows servers, Active Directory and Office 365 is preferred
Preferable knowledge in Signal Ocean, Trigonal/Trade Manager, Softfix, AXS Marine
Knowledge in virtualising, networking, and cybersecurity protocols (Darktrace, Bitdefender)
