Job Objectives
As the IT Manager Singapore, you will be the focal point for the Singapore management team for IT related activities in the Warehouse & Office perimeter for Airbus Parts (Blue) Channel. This means being responsible for all Airbus supplied IT Services for the Singapore Warehouse either from Airbus SAS or Airbus Singapore.
You will be part of the global team of ITSM & Data Management and be leading the the IT team for local service delivery.
Job Responsibilities
- Manage the team responsible for local IT service delivery including recruitment, performance evaluation and employee development
- On behalf of Head of ITSM & Master Data at Satair, act as the Digital Business Partner for SATAIR Singapore and be the focal point for all Satair Singapore Digital activities:
Serve as the interface between business stakeholders and Digital to collect requirements and feedback and ensure delivery of the value expected by business
Ensure that the Satair Digital Strategy is well anchored in Satair Singapore and that the business requirements from Satair Singapore is well anchored in Satair Digital Strategy
Develop, maintain, coordinate and execute the SATAIR digital roadmap for all Business Functions within SATAIR Singapore
Develop, maintain and execute IT Governance for SATAIR Singapore - Be the coordinating link between SATAIR Singapore and SATAIR Digital & Information Management (ASD) and AIRBUS APAC Roof Digital and AIRBUS central
- In collaboration with Airbus APAC Roof Digital and SATAIR Digital & Information Management, develop, maintain, coordinate and execute the SATAIR roadmap for Infrastructure and Operations covering SATAIR Singapore
- Coordinate implementation of global applications within SATAIR Singapore and ensure the local footprint in the global solutions
- Specify, implement and operate new local applications/solutions relevant for digitalization specifically in SATAIR Singapore
- Drive Operational stability of IT services and ensure relevant reporting to SATAIR Singapore stakeholders
- Represent SATAIR Singapore in the Airbus APAC Roof Information Security community/ Security Partner
Secondary Responsibilities
- Drive continuous improvement and activates for his/her function proactively
- Report and communicate on his/her function performance to his/her business
Job Requirements
- Experience in Digital leadership position & people management
- At least 5 years of experience in Project/Program Management
- At least 5 years of experience with Business Relationship Management and Stakeholder Management
- Specific experience from IT Operations, ERP Operations and/or Information Security Operations is a plus
- Strong stakeholder management skills
- Strong collaboration and coordination skills
- Strong people management skills
- Good knowledge in logistic processes including warehousing
- Good knowledge of call center/contact center solutions
- Projects and Services Management skills
- Strong communication (oral and written), interpersonal and facilitation skills
- Fluency in English is mandatory
- Good understanding of IT infrastructure and operations, including ITSM processes
- Good understanding of ERP functionality
- Good understanding of Information Security landscape
