We are looking for passionate individuals to apply for IT Manager.
Job Responsibilities
- Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
- Ensure high availability and performance through proactive monitoring and maintenance of systems.
- Plan and implement IT infrastructure upgrades to meet evolving business needs.
- Troubleshoot and resolve infrastructure and network-related problems efficiently.
- Lead and mentor the IT team, fostering a collaborative and productive work environment.
- Assign tasks, monitor team performance, and provide opportunities for skill development.
- Work closely with departments to address IT requirements and ensure alignment.
- Develop and enforce IT security policies and procedures to protect organizational assets.
- Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
- Monitor systems for vulnerabilities and manage timely responses to incidents.
- Oversee access management, firewalls, antivirus, and endpoint security systems.
- Plan and execute IT projects aligned with organizational goals and priorities.
- Manage IT budgets, resources, and relationships with vendors effectively.
- Partner with vendors and service providers to ensure high-quality IT service delivery.
- Provide regular updates on IT projects, operations, and performance improvements.
- Establish protocols for monitoring infrastructure and network performance.
- Implement robust data backup, disaster recovery, and business continuity plans.
- Manage cloud resources and ensure seamless integration with on-prem systems.
- Act as the primary contact for internal and external IT-related matters.
- Present IT performance metrics and improvement plans to senior management.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Master's degree in IT Management.
- Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
- Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
- Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
- Familiarity with backup solutions, disaster recovery, and business continuity planning.
- Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
- Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.
