Strategy Planning & Execution: Update and execute IT strategies in line with group strategy, covering IT infrastructure, information management, and security management
IT Infratructure Management: Responsible for the procurement, installation, configuration, and maintennace of computers, servers, network equipment, and other hardware facilities
Application & System Management: Manage operating systems and application software (such as SAP, OA, Office SRM,etc) according to business requirements, ensuring smooth user operations
Network Management: Ensure stable connectivity of internal and IoT network, monitor network performance, and troubleshoot issues.
Security & Protection: Implement security measures to protect IT systems and data from cyber threats and attacks: establish backup strategies, conduct regular backups, and test data recovery to ensure effectiveness
User Support: Provide IT Support to employees, resolving issues related to computers and software usage Asset Management: Track IT assets, ensure equipment is in good condition, and develop asset renewal and replacements plans
Vendor Management:Work with IT vendors and partners to procure necessary hardware, software, and services, ensuring deliverables meet requirements
Job Requirement
Diploma or degree in IT, Computer Science, or a related field is typically required
At least 5 to 8 years of experience in IT support, networking, or systems administration is usually needed, with some roles specifying more years of experience
Proficiency with Windows and Linux server environments
Strong knowledge of LAN/WAN, TCP/IP, routers, switches, and Wi-Fi, along with experience in network infrastructure troubleshooting
Experience with server administration (Active Directory, file sharing, backups) and virtualization technologies like
Familiarity with cloud technologies such as Microsoft 365, AWS Cloud is a significant advantage
Knowledge of IT security principles, including antivirus, firewalls, user access control, and patch management
Experience with IT infrastructure monitoring and management tools
The ability to work independently, as well as being a collaborative team player, is crucial
Excellent written and spoken communication skills are essential for interacting with various stakeholders