IT Infrastructure Engineer

Job Description

. Administer, manage, and maintain network, servers, and storage.

. Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional affiliate offices.

. Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools. . Ensure proper functioning of all security appliances and adherence to IT security policy control.

. Create, review and update IT security policies and procedures.

. Carry out periodic and required security updates to all IT systems, computers, and equipment.

. Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats.

. Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements.

. Work closely with HQ headquarter, regional IT and IT vendors on system implementation and IT operations.

. Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorization (RMA)

Requirement:

. Minimum of 5 years of experience in IT infrastructure with a focus on Windows Server administration, troubleshooting and implementation.

. In-depth knowledge of Active Directory, Group Policies, and security best practices.

. Experience in System Center Configuration Manager (SCCM).

. Experience VMware, Palo Alto Cortex, Qualys, FortiGate Firewall, Switches, Network Storage, Network Printer, VPN, PQD Deploy, Veeam Backup.

. Proven experience in on-prem data Centre architectures.

. Ability to provide technical support for computer systems, IT equipment's, software, and hardware.

. Proficient in Microsoft Office applications

. Team player with strong sense of ownership

. Possess good communication and coordination skills.

. Critical Thinking, Problem solving skills and ability to work under pressure.