Job Summary:
We are seeking experienced IT Infrastructure / Data Centre Operations professional to manage day-to-day ICT infrastructure operations and support infrastructure projects in a regulated environment. The role involves infrastructure operations, vendor management, security compliance, incident management, disaster recovery activities, security vulnerability management and compliance process.
Key Responsibilities
Infrastructure & Operations
- Manage day-to-day operations of IT infrastructure including servers, hosting, networks, end-user computing, and data centre environments
- Ensure high availability, performance, capacity, and continuity of infrastructure systems
- Monitor infrastructure performance and perform system log reviews
- Ensure infrastructure and data centre equipment are operating reliably Incident, Problem & Service Management
- Manage and coordinate incident and problem resolution for system-related issues
- Work with internal teams and vendors to ensure timely issue resolution
- Support audit activities and ensure audit findings are addressed Vendor & Contractor Management
- Manage and coordinate Facilities Management, ICT, EUC, and security vendors
- Track SLAs, follow up on deliverables, and ensure service quality
- Manage hardware, software, and subscription maintenance contracts Security, Compliance & Governance
- Ensure compliance with ICT security policies, standards, and SOPs
- Coordinate security vulnerability scanning, remediation follow-ups, and compliance timelines
- Support preparation of risk assessments and risk acceptance documentation
- Project, DR & Business Continuity
- Support and manage IT infrastructure projects from planning to deployment
- Plan and execute annual disaster recovery (DR) tests and table-top exercises
- Coordinate procurement and deployment of infrastructure and end-user computing devices
Job Requirements
- Bachelor's degree in information technology or any relevant filed
- Minimum 3-10 years of experience in IT infrastructure operations or data centre operations. Overall experience not more than 16 years
- Experience in incident management, vendor management, and infrastructure support
- Experience working in regulated or enterprise IT environments is required
- Ensure the compliance to the remediation timeline for security vulnerability scanning.
- Experience in coordinating for disaster recovery plan and execution of the annual disaster recovery testing of ICT systems.
- Experience in managing incidents and problems for system related issues.
- Ensure availability of ICT infrastructure systems and data centre facilities equipment.
- Hands on experience in monitoring infrastructure performance and perform systems log review.
- Knowledge of security vulnerability management and compliance processes is mandatory
- Exposure to government, banking, or highly regulated environments is preferred
- Experience with cloud infrastructure (AWS / Azure / GCP - operational level) is preferred
Certifications (any one of the certification is required)
- ITIL / IT Service Management certification
PMP / CITPM / COMIT or equivalent project management certification - CompTIA Network
- AWS Cloud Practitioner
- CISSP / CISA / Cloud Security certifications
Interested candidates may apply through the application system or send it to [Confidential Information] .Shortlisted candidates will be notified.
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Morgan McKinley Pte Ltd
Dinu Dinesh
EA License No: 11C5502
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