IT Infrastructure Engineer

Responsibilities:

Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software

Perform asset management and maintain accurate asset records

Perform day-to-day IT infrastructure health and security monitoring and checks

Troubleshoot infrastructure and network related issues

Perform change management control, and ensure changes are trackable and properly documented

Respond to service requests and incidents to provide timely and effective resolutions

Work with service providers to ensure SLAs are met

Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl

Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements:

Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent

For Senior Role, at least 3 years relevant working experience preferred

For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided

Strong understanding of server and networking fundamentals

Knowledge of up-to-date server hardware, configuration and management

Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing

Knowledge of L3 firewalls and network security

Working knowledge in

Linux Server OS Administration and Linux Networking

Virtualisation technology

Log management

Internet Services such as Web and Database servers

Basic security best practices and implementation

Strong analytical and problem-solving skills

Able to troubleshoot IT problems using logs, and tracing through steps

Meticulous

Good time management skills

Good verbal and written communication skills

Able to work independently and contribute as a team

Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes

CompTIA/LPIC certifications is a plus

Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus

DevOps/SRE experience is a plus

Experience with Load Balancers/High-Availability deployment is a plus

Note: We regret that only shortlisted candidates will be notified.