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IT Helpdesk Engineer

IT Helpdesk Engineer

altrocks tech pte. ltd.
2-5 Years
SGD 3,000 - 4,000 per month
Early Applicant
  • Posted 18 days ago
  • Be among the first 10 applicants

Job Description

  • Diploma or Degree in Information Technology, Computer Engineering, Computer Science or related discipline
  • Minimum 2 years of relevant IT helpdesk, desktop support or end-user computing support experience in a corporate or 24x7 manufacturing environment.
  • Work experience in Windows XP, 7-11, Microsoft O365
  • Windows endpoint support, Microsoft 365, Active Directory account administration, basic network troubleshooting, printer support, IT asset handling, endpoint security awareness and service desk ticket management.
  • Customer service mindset, clear communication, urgency management, teamwork, problem solving, documentation discipline, attention to detail and compliance with IT procedures.

More Info

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Key Skills

Windows endpoint support

service desk ticket management

endpoint security awareness

IT asset handling

Active Directory account administration

Microsoft O365

basic network troubleshooting