IT Helpdesk & Desktop Support Engineer/Contract/SouthWest

Job Summary

We are looking for a IT Helpdesk and Support Specialist for one of our clients to provide daily technical support and ensure smooth IT operations. The ideal candidate should have experience in helpdesk support, desktop troubleshooting, and basic server/network administration.

Responsibilities

• Provide end-user support for issues related to PCs, peripherals, networks, wireless devices, printers, and Microsoft Office.
• Escalate unresolved issues to 2nd level support or relevant vendors.
• Track and update incidents using the company's web-based system.
• Move and set up workstations when needed (e.g. staff moves, BCP).
• Deploy equipment with standard OS and software.
• Handle daily backup tasks and data restoration.
• Support Windows Server administration, inventory tracking, and corporate application issues.

Job Requirements

• Diploma in Information Technology or computer Science.
• Minimum 2 years of experience in IT helpdesk, desktop support, Windows Server, and network administration.
• Experience in delivering IT support services in an enterprise environment.

If you are interested, kindly send your resume (in MS Word format) to Mounika at stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strict confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at and Privacy Policy at .

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and .

Mounika Tanuku|EA Regn. No. R22109193

RMA Consultants Pte Ltd|EA Licence No. 93C4403