IT Executive

Responsibilities

. Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical PC and Network related problems.

. Deployment, maintenance, installation, upgrading and support of client computer systems (Hardware, Software, Operating System, Network, Antivirus, Backup, Recovery, etc.)

. Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients needs

. Practical hands-on experience in Network Devices, Firewall, VPN and Wireless technology.

. Administration in Windows Servers and O365 exchange email

. Maintain security, backup and redundancy strategies

. Sourcing of equipment needs and documentation of IT Asset and tracking

. Setup of Mobile devices - Android and IOS

. Setting up and administration of video-conferencing

. Assist in IT project coordination, monitoring and issues follow up

Qualifications

. Candidates must possess at least Diploma in IT

. Min. 3 years of working experience in related field

. A good understanding of business application and end-user support

. Able to read and write Mandarin to handle enquiry for EnGro Group and Joint venture in China

. Able to travel when required in Singapore and Malaysia

. Able to work independently