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Responsibilities
Provide first line support to staff and members on all IT matters
Provide technical administrative support e.g. setting up and installation of applications, Point of Sales, iPhones and PCs
Implement and maintain network security protocols, including VPN and firewalls
Monitor and troubleshoot network performance, connectivity, and availability issues
Manage and maintain the wired and wireless network infrastructures, including switches, routers, firewalls, and access points
Update server patches as and when required
Ensure Anti-virus applications are updated
Conduct software audit checks
Maintain inventory lists
Any other duties as assigned from time to time.
Requirements
Minimum Diploma in Information Technology with at least 3 years of related experience or Degree in information Technology with at least 1 year of related experience
Proficient in the administration of servers and MS applications, and networking devices (routers, switches, firewalls, wireless access points)
Hands-on experience with TCP/IP, LAN/WAN technologies, VPN, VLAN, and network monitoring tools
Strong communication and written skills
Good interpersonal skills and problem solving skills
Job ID: 134513455