Job Description

ob Responsibilities

Provide technical support to mattres sales.
Install, configure, monitor and maintain IT systems, equipment and applications.
Ensure the smooth daily operation of the shop's IT infrastructure and promptly resolve technical issues.
Provide administrative support, including IT documentation, record keeping, reporting and asset inventory management.
Coordinate with IT vendors, contractors and service providers.
Ensure compliance with IT security policies, conduct risk assessments and identify potential vulnerabilities.
Participate in IT projects and initiatives.

Job Requirements

Strong knowledge of computer hardware, software, operating systems and networking.
Experience in IT troubleshooting, technical support and problem-solving.
Strong communication, interpersonal and customer service skills, with the ability to support both colleagues and customers.
Good organisational and administrative skills, with attention to details
Ability to work independently and collaboratively in a fast-paced environment.