IT Engineer

Company Overview

Amperesand is disrupting industrial power with the first commercialized Solid State Transformer systems. Solid State Transformers systems are much more than a transformer replacement, enabling numerous advanced features to unlock solutions for data centers, EV charging, renewables, microgrids, and industrial installations. We are looking for mission driven team members passionate about making amazing products for worldwide electrification at maximum acceleration. Amperesand is building a global company and looking for talent across our geographies.

Role Summary
The IT Engineer is responsible for designing, implementing, supporting, and maintaining the organization's IT infrastructure. This role blends hands-on systems and network engineering with end-user support, project delivery, and operational excellence. The ideal candidate has prior experience in systems/server administration, infrastructure design, and providing Tier 1-3 IT support, and is highly motivated to deliver results in a fast-paced startup environment.

Responsibilities:

Infrastructure & Systems Engineering

• Design, deploy, and maintain server infrastructure (physical and virtual)

• Participate in server and network architecture planning

• Perform system monitoring, patching, and troubleshooting

Network Engineering

• Assist in the design and support of LAN, WAN, and Wi-Fi infrastructure

• Troubleshoot network connectivity and performance issues

IT Support (Tier 1-3)

• Provide Tier 1, Tier 2, and Tier 3 technical support

• Resolve hardware, software, and connectivity issues

Project & Infrastructure Build-Outs

• Lead or contribute to server and network deployments

• Support office expansions and infrastructure refresh initiatives

Asset Management

• Maintain IT asset inventory and lifecycle tracking

A/V & Collaboration Technology

• Support conference room technology and video conferencing systems

Documentation

• Create and maintain technical documentation and infrastructure diagrams

Qualifications

• Prior experience in systems and server administration

• Experience with server and network design

• Tier 1, Tier 2, and Tier 3 IT support experience

• Infrastructure build-out and deployment project experience

• Asset tracking and inventory management experience

• A/V and collaboration technology support experience

• Strong communication and documentation skills

• Project-oriented mindset

• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Virtualization experience (VMware, Hyper-V)

• Cloud or hybrid environment experience

• Relevant IT certifications

Please note: This role requires working on-site 5 days a week. We do not offer hybrid or remote options.