IT Consultant, Lead (Applications, Academic, Teaching & Learning)

This role is a senior position equivalent to an Assistant Director level.

My client is looking for an experienced IT application leader to provide strategic and operational leadership for its portfolio of teaching and learning and academic applications. In this role, you will translate institutional and educational priorities into portfolio roadmaps, technology investments and service improvements that strengthen teaching effectiveness, learner experience and operational resilience. You will work closely with academic leaders, faculty, professional divisions and technology teams to ensure that these digital services are reliable, secure, integrated and responsive to evolving academic needs.

Key Responsibilities

• Develop and maintain the strategy and multi-year roadmap for teaching and learning and academic applications, ensuring alignment with its academic and institutional priorities.
• Lead the end-to-end lifecycle of the application portfolio, including evaluation, implementation, enhancement, modernisation, consolidation and retirement of applications.
• Ensure the availability, performance, resilience and supportability of critical teaching, learning, assessment and academic applications, particularly during key academic and examination periods.
• Lead application implementations, upgrades, integrations and migrations, ensuring solutions meet agreed requirements for quality, security, usability and business outcomes.
• Partner academic leaders, faculty, learning designers, students and professional divisions to understand needs, prioritise requirements and develop practical digital solutions.
• Collaborate with enterprise architecture, infrastructure, cybersecurity, data and other technology teams to ensure solutions comply with relevant technology, integration, security and data standards.
• Identify opportunities to leverage emerging technologies, including AI, automation and EdTech solutions, to enhance teaching, learning and operational effectiveness.
• Ensure cybersecurity, data privacy, accessibility, audit, academic integrity and other governance requirements are appropriately incorporated throughout the application lifecycle.
• Help build and develop a capable, service-oriented applications team, while effectively allocating internal and vendor resources across operational and project priorities.
• Manage technology vendors, service providers, software licensing, contracts and budgets to ensure service quality, value and accountability.
• Communicate technology issues, options and recommendations effectively to senior academic, administrative and technology stakeholders.

Job Requirements

• Degree in Information Systems, Computer Science, Engineering, Educational Technology or a related discipline.
• Minimum 10 years of relevant experience leading enterprise applications, digital products or technology-enabled services, preferably within higher education or another complex service environment.
• Strong experience managing business-critical applications across strategy, implementation, operations, service management and the application lifecycle.
• Experience developing application portfolio strategies and roadmaps, prioritising technology investments and managing application modernisation and technical debt.
• Strong knowledge of IT service management practices, including incident, problem, change, release, availability, capacity, continuity and continual improvement.
• Good understanding of modern application environments and technologies, including APIs, cloud services, identity and access management, systems integration, data platforms, analytics, AI and automation.
• Knowledge of teaching, learning and assessment technologies, such as Learning Management Systems (LMS), digital assessment platforms, learning tools, lecture capture and classroom technologies, would be advantageous.
• Demonstrated experience leading multidisciplinary teams and complex, cross-functional technology initiatives.
• Strong stakeholder management and influencing skills, with the ability to engage effectively with senior academic, business and technology stakeholders and communicate complex technical matters clearly to non-technical audiences.
• Experience managing technology vendors, service providers, software licensing, contracts, budgets and technology investments.
• Good understanding of cybersecurity, data privacy, accessibility, audit, academic integrity and vendor-risk requirements across the application lifecycle.
• Relevant professional certification or demonstrated knowledge in areas such as ITIL, Agile/Product Management, Project Management, Enterprise Architecture, Cybersecurity or IT Service Management would be advantageous.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

• JonDavidson Pte Ltd • EA Lic-22S1412 • CS Seh • MOM Reg No-R1440770 •