IT Cloud Operations Manager

Payroll Company: Nityo Infotech

Deployment Client: Leading Luxury Brand

Location: Singapore

Employment Type: Permanent with Nityo

Work Mode: On-site / Hybrid as per client requirement

Experience: 6 to 10 Years

About the Role

Nityo Infotech is looking for an experienced Cloud Operations Manager to manage Azure and GCP cloud & infrastructure operations for LVMH in Singapore.

The role will be responsible for production/BAU operations, MSP and vendor management, cloud infrastructure, operational escalations and service delivery across the Asia region.

Key Responsibilities

• Manage Azure & GCP Cloud Operations and production/BAU infrastructure.
• Lead MSP partners, vendors and operational escalations.
• Support Cloud Landing Zone and infrastructure lifecycle management.
• Manage Middleware Operations, including MuleSoft and SFTP.
• Manage Windows Server, Active Directory and Okta/SSO environments.
• Support Backup/Restore, Disaster Recovery and Business Continuity activities.
• Monitor cloud usage and costs with FinOps awareness.
• Manage incidents, problems, changes and critical escalations in SLA-driven environments.
• Coordinate with regional and global technology teams across Asia.
• Drive infrastructure stability, availability and continuous improvement.
• Provide Asia time-zone on-call support when required.

Mandatory Skills

• 7+ years of Cloud / Infrastructure Operations experience.
• Strong hands-on experience in Azure & GCP Operations.
• Strong in-house IT / Cloud Operations experience.
• Experience in MSP Management / Vendor Management / Service Governance.
• Hands-on experience with Cloud Landing Zone.
• Experience with MuleSoft & SFTP in Middleware Operations.
• Strong knowledge of Windows Server & Active Directory.
• Experience with Okta / SSO / IAM.
• Strong experience in Backup/Restore, DR & Business Continuity.
• Strong Production / BAU Support experience.
• Experience handling critical operational escalations and SLA-driven environments.
• Strong stakeholder, vendor and service management skills.
• Willingness to provide Asia time-zone on-call support.