IT Business Analyst (Insurance Experience) #IFL

• Requirements Gathering:

. Work with stakeholders to identify business needs and requirements.

. Conduct interviews, workshops, and surveys to gather information.

. Document and validate business, functional, and technical requirements.

• Process Analysis:

. Analyze and model existing business processes.

. Identify areas for improvement and propose optimized solutions.

. Develop workflow diagrams and data models.

• Solution Design:

. Collaborate with IT and other departments to design solutions.

. Create functional specifications and user stories.

. Ensure solutions meet business objectives and requirements.

• Project Management:

. Assist in project planning, including timelines, resources, and budget.

. Monitor project progress and communicate status to stakeholders.

. Coordinate with project teams to ensure timely delivery.

• Testing and Quality Assurance:

. Develop test plans and test cases.

. Conduct and coordinate testing to ensure solutions meet requirements.

. Identify, document, and track issues and ensure they are resolved.

• Change Management:

. Assist in the development and implementation of change management strategies.

. Provide training and support to users.

. Develop user manuals and documentation.

• Data Analysis and Reporting:

. Analyze data to identify trends and insights.

. Prepare and present reports to management and stakeholders.

. Use data to drive decision-making and business improvements.

• Stakeholder Communication:

. Maintain regular communication with stakeholders.

. Facilitate meetings and workshops.

. Act as a liaison between business units and IT.

• Any other ad-hoc duties as assigned by supervisor.

Qualifications:

• Experience:

. Proven experience in business process analysis, requirements gathering, and solution design.

• Skills:

. Proficiency in business analysis tools and techniques.

. Knowledge of project management methodologies.

. Familiarity with data analysis tools (e.g., SQL, Excel, BI tools).

. Understanding of software development life cycle (SDLC).

Interested applicants, please Email, [Confidential Information]

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.