Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are looking out for Assistant Service Delivery Managerto join their team and contribute to their ongoing success.
Responsibilities:
- Build and maintain strong customer relationships
- Understand client needs and ensure efficient service delivery
- Lead the service team, resolve conflicts, and streamline processes
- Manage budgets and identify cost-saving opportunities without compromising quality
- Analyze customer feedback to enhance and improve services
- Collaborate with team leaders to align service standards and address issues
- Stay organized and consistently meet deadlines
Requirements:
- Degree in Computer Science or relevant background
- Proven experience in customer service, leadership, or logistics
- Proficient in business software and digital tools
- Strong project management, quality control, and customer service skills
- Effective resource planning and attention to detail
- Excellent leadership and team collaboration abilities
(EA Reg No: 20C0312)
Please email a copy of your detailed resume to [Confidential Information] for immediate processing.
Only shortlisted candidates will be notified.
