Hey there, future IT whiz! Are you ready to dive into a role where you're not just fixing tech issues, but making sure the whole team runs smoothly We're on the lookout for a proactive and detail-oriented IT Assistant to join our awesome team!
What You'll Be Doing (Your Superpowers in Action!)
Imagine yourself as the go to person who helps our team members at every step of their journey with us. Here's a sneak peek at the awesome stuff you'll be doing:
- Technical Support
Provide first-level support to staff for hardware, software, and network-related issues (in person or remotely)
Troubleshoot and resolve basic IT problems (e.g., printer, email, login, Wi-Fi, software errors)
Escalate more complex issues to the IT Manager or external vendors as neededSystem & Equipment Maintenance
Assist in setting up, configuring, and maintaining desktops, laptops, printers, and other IT equipment
Support in software installations, updates, and license tracking
Maintain IT inventory, including hardware, software, and accessories
Who You Are (Your Awesome Qualities!)
You're more than just a resume you're the go-to person who keeps tech running smoothly and makes everyone's workday easier!
- Tech-Savvy Starter: You've got minimally 1 year of IT support or helpdesk experience, handling everything from troubleshooting laptops to setting up accounts.
- Education Edge: A diploma in IT, Computer Science, or a related field gives you a solid foundation.
- Proactive Problem-Solver: You don't just wait for issues-you spot them early and jump in with solutions.
- Troubleshooting Guru: From network hiccups to software glitches, you're quick to diagnose and even quicker to fix.
- Tech-Curious & Always Learning: New tools, systems, or apps excite you. You're eager to pick up new skills and explore how tech can improve the way we work.
- Adaptable & Positive: You juggle multiple requests with patience, stay calm under pressure, and keep a friendly, can-do attitude.
Ready to Join Our Crew If this sounds like your kind of adventure, we'd love to chat!
Perks & Benefits (Because We Care!)
We believe in taking care of our team, which is why we offer:
- Hybrid Working Arrangement: Enjoy the best of both worlds with a mix of office and remote work!
- Dental Insurance: Keep that smile sparkling!
- Medical Insurance: Your well-being is a priority.
- Bonus: A little extra something to celebrate your contributions!
Don't wait! Apply now to find out more and embark on your exciting new IT journey with us!
