IT Assistant (Contract)

The IT Assistant provides essential hardware and software support, troubleshoots system and application issues, and assists with API and database-related tasks. This role ensures smooth internal operations by maintaining system stability, supporting integrations, and helping resolve technical faults efficiently. The position requires strong problem-solving skills, adaptability, and a proactive attitude in handling day-to-day IT needs.

Key Responsibilities

. Strong understanding of APIs (RESTful services, JSON, XML, authentication methods such as OAuth, API keys)

. Solid hardware knowledge (PCs, laptops, networking basics)

. Strong software knowledge (Windows, databases, applications, system tools, installation)

. Experience troubleshooting system, application, and integration issues

. Ability to read and understand technical documentation

. Strong analytical and problem-solving skills

. Any other ad-hoc responsibilities assigned

Requirements

. Diploma in IT, Computer Science, or equivalent.

. Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware/software faults.

. Preferably with work knowledge on SAP B1 SDK or C# web database programming

. Work Knowledge on MS SQL and MySQL (Stored procedure)

Preferred Skills

. 1 year of relevant experience preferred.

. Experience with SAP Business One specifically Service Layer

. Knowledge of ERP system integrations

. Experience with scripting or programming (e.g., Python, JavaScript)

. Familiarity with databases (SQL Server, or similar)

. Experience with cloud services or integration platforms

. Good Interpersonal relationships and observing discretion for sensitive data and information

. Ability to communicate at all levels

. Good analytical and problem-solving skills

. Adaptability and flexibility

. Highly motivated and hardworking with positive attitude