IT Administrator

Job Responsibilities:

. Provide first-line IT helpdesk support & Level 1 user support.

. Manage user accounts, system access rights, and password administration.

. Support onboarding and offboarding activities, including device setup and account provisioning.

. Assist in IT purchase request, IT contract renewals, invoice management.

. Conduct RFQ, RFI, and RFP, competitive consultation, proposal preparation for IT procurement.

. Assist in IT budget planning, tracking and efficient cost management.

. Maintain inventory records of IT assets including laptops, desktops, monitors, and other peripherals.

. Prepare IT project reports, minutes of the meeting, tracking of progress and reporting.

. Maintain documentation related to IT assets, configurations, and procedures.

. Coordinate with technology vendors and service providers regarding hardware, software, licensing, and service requests.

. Monitor vendor performance and service delivery.

. Ensure invoices comply with contractual agreements and procurement policies.

. Process and validate IT-related invoices

Requirements

. Strong problem-solving and analytical skills.

. Excellent communication and stakeholder management abilities.

. Experience working with regional or global teams.

. Strong reporting and documentation skills.

. Knowledge of IT governance, audit, and compliance requirements.

. Ability to manage multiple priorities in a fast-paced environment.

. Proficiency in Microsoft Excel , Jira, Confluence and reporting tools.

. Experience in managing IT assets, user accounts, and vendor coordination.

. Knowledge of Windows operating systems, Microsoft Office applications, and Desktop troubleshooting.

. Familiarity with IT procurement, invoice processing, and asset management processes.

. Good understanding of IT support ticket management and issue resolution workflows.

Interested candidate may apply directly to [Confidential Information] for immediate processing