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Responsibilities:
Maintain service items inventory control and order parts
Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
Liaising with Sales Dept & IT Dept closely on after sales matters
Handle incoming calls and enquires from corporate customers
Answer email correspondence in a prompt and efficient manner
Maintain proper records for billing purpose
Maintain neat and timely update on the service form inputs to our system
Preferably with IT knowledge
Any ad hoc requirements by the Manager
Requirements:
Minimum Diploma or Certificate in IT/Computer or related studies
Preferably with at least 1-2 Years of working experience in related field
Good communication skills and able to work independently
Comfortable with dynamic and fast-paced environment
Strong phone presence, interpersonal & customer service oriented
Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
Proficient in MS Office
Others:
5 Days work week from Mon to Fri 9AM to 6:30PM
Location: Kaki Bukit
Annual Leave, Medical Benefits, Staff Insurance
Date Posted: 20/09/2025
Job ID: 126708411