IS Infrastructure Executive

Key responsibilities:

. Reporting to the Infrastructure Manager, MSC Asia Regional Office

. Focusing primarily on Business-as-Usual (BAU) operations and project implementation

. Documentation and Knowledge-Base recording

. Troubleshooting and providing solutions seeking appropriate resource and assistance where required

. Perform ready-for-business pre-checks before official business hours

. Ad-hoc responsibilities as assigned by the IS General Manager

Pre-requisites:

1. Diploma/Degree in Computing, IT or equivalent qualifications.

2. Certifications (e.g. MCSE, CCNA, etc) are an added advantage.

3. Candidates will need to demonstrate a subset (not necessarily all) of the below skills: -

. Strong working knowledge of Microsoft Azure Cloud Services, Windows Server 2019 and above Microsoft Office 365, Active Directory, Microsoft Entra ID, DNS, PowerShell scripting

. Hands-on experience with Azure Cloud and Server Administration

. Experienced with daily ops and project implementations

. Hands-on experience with HA and DRP server setup, e.g. SQL Always On Availability Groups, Windows Failover Clusters, SRM, ASR

. Knowledge and experience with

o virtualization technologies, e.g. VMware, Hyper-V, Virtual Network etc

o Software and OSD deployment such as WSUS, Intune

o Microsoft's collaboration tools, e.g. SPO, Teams, etc

o Email system and Exchange Online administration

o IP related protocols/services such as ICMP, TCP, DNS, DHCP, SMTP and VLAN

. Knowledgeable on backup software (especially with cloud connectors), and backup policy

. Knowledge of Citrix Workspace and Microsoft Remote Desktop Services

. Knowledge of internet/intranet technologies including security features, and network infrastructure and operations (including switching, routing, Ethernet, TCP/IP)

. Knowledge of Fortinet, Palo Alto and Aruba appliances + VPN

. Knowledge of DNS for threat blocking solutions, antivirus, IPS/IDS, and threat protection.

. Knowledge of Forward/Reverse proxy technologies including security features/Proxy

. Routing protocols such as EIGRP, OSPF, BGP/HSRP and MPLS.

. Administration and troubleshooting skill in network environment would be advantageous

. Have knowledge and experience in interpreting security logs and IT security baseline

. Familiarity with National Security guidelines (SingCERT)

. Knowledge on SAN, Zoning, LUN assigning, MPIO Management

. Good communication, management, analytical and problem-solving skills

. Administration and troubleshooting skills within a regional, multi-domain networked environment is required

. Experience with Security and Infrastructure Audits, as well as ISO Compliance would be advantageous

. Experience working within an ITSM environment with ServiceNow would be advantageous

. An enthusiasm for learning about current and new technologies

. Proven ability to resolve a high number of incidents and work well under pressure

. Demonstrate excellent communication skills, both written and spoken

. Must be bilingual

4. At least 3 years of experience in relevant field is preferred

5. Candidates should also be willing to be on standby for emergency response, as well as participate in after-hours maintenance work

6. A Team worker who possesses drive, initiative, and is result-oriented with excellent interpersonal skills