We are seeking a self-driven and meticulous individual to join our Investment Operations Team. In this role, you will act as a liaison between clients, business partners and internal stakeholders. The primary responsibilities of this exciting position include a wide range of functions, including but not limited to:
- Provide operational assistance with trade placement, ensuring trades are executed on the platform in a timely manner, accurately processed while fully complying with internal policies and procedures
- Trigger and coordinate company-wide rebalancing activities with internal teams when required
- Collaborate with cross-functional teams to respond to queries from partners and the advisory team
- Handle cash management, settlement, and reconciliation, promptly resolving discrepancies or failures
- Liaise with external partners (private banks, financial institutions) on client trades, account servicing, and platformrelated enquiries
- Ensure smooth communication and efficient resolution of operational issues
- Identify and resolve any trade-related discrepancies, platform issues or settlement failures
- Implement necessary controls and procedures to minimize risks associated with trade execution, ensuring adherence to internal policies and regulatory requirements
- Update internal stakeholders promptly on changes, updates or enhancements to any platforms
- Any other duties as assigned
Requirements
To succeed in this role, you will be someone who:
- Has a bachelor's degree in business administration, marketing or related field
- Has prior experience in investment operations, trade execution, settlement, or reconciliation preferred
- Has/is CMS license representative (CM-EIP, CM-SIP, RES 3) preferred
- Is familiar with cash management and regulatory requirements
- Proficient in Microsoft Office applications (Microsoft Excel, Word, Power Automate etc.)
- Strong attention to detail and ability to work independently under tight timelines
- Is a strong team player
- Possesses initiative, drive and a strong work ethic
- Exhibit high level of integrity, accountability, and adaptability to embrace change
- Excellent communication skills to liaise with internal stakeholders and external partners
