Job Summary
The Internal Control Manager designs, implements, and monitors internal control systems across Club operations. Role safeguards revenue, inventory, cash, and assets. Position ensures compliance with policies and regulations while strengthening operational discipline. The role works closely with departments to convert audit findings into sustained control improvements.
Core Purpose
Build and sustain a strong internal control framework that reduces risk, prevents loss, and promotes accountability across all departments.
Key Responsibilities
Internal Control Framework
- Design and maintain the internal control framework for all operational and financial processes
- Establish control standards for revenue, cash handling, inventory, procurement, and fixed assets
- Ensure controls align with business objectives and regulatory requirement
- Standardise control procedures across departments
- Document control processes and maintain updated control manuals
Risk Assessment and Control Reviews
- Conduct structured risk assessments across departments and locations
- Identify fraud risk, operational risk, and compliance gaps
- Plan and execute regular internal control reviews and surprise checks
- Evaluate control effectiveness and recommend corrective actions
- Prioritise high-risk areas based on loss trends and audit history
Audit Management
- Prepare annual internal audit and control review plans
- Coordinate internal and external audit activities
- Review audit findings and classify risks by severity
- Develop corrective action plans with department heads
- Track closure of audit findings and escalate delays to senior management
- Validate implementation of corrective actions through follow-up reviews
Compliance and Governance
- Ensure compliance with company policies, delegation of authority, and approval matrices
- Investigate policy breaches and control failures
Performance Monitoring and Reporting
- Define key internal control and compliance indicators
- Prepare monthly and quarterly internal control reports
- Develop dashboards showing audit status, risk exposure, and control maturity
- Analyse trends in losses, incidents, and audit findings
- Present findings and recommendations to senior management
Training and Control Awareness
- Develop internal control training programs for operational teams
- Train department managers on control standards and responsibilities
- Promote awareness of fraud risks and policy compliance
- Embed a culture of accountability and discipline
Stakeholder Engagement
- Partner with Managers and Department Heads to implement controls
- Provide guidance on best control practices
- Support business decisions with risk and control analysis
Job Requirements
Qualifications & Experience
- Bachelor's degree in accounting, Finance, Business, or related field
- Professional certification preferred in Internal Audit or Risk Management
- Minimum 4 to 7 years experience in internal control, audit, or compliance roles
- Hospitality industry experience preferred
Professional Competencies
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- High discipline in execution and follow-up
- Ability to influence cross-functional teams
- Strong organisational and prioritisation skills
- High ethical standards and independence
