Intern, Service Academy

NUH Internship Programme(Jan 2027 – Jun 2027)

Curious about the inner workings of a hospital Join NUH on a 6-month full time internship to gain a comprehensive understanding of the operational aspects of healthcare organisations. Explore critical functions of hospital administration such as operations, human resource, communications, and quality improvement that support the smooth delivery of patient care.

About NUH

The National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

Work venue: NUHS Tower Block. 1E Kent Ridge Road, Level 11, Singapore119228.

Job Description

Awards Management & Recognition

• Coordinate quarterly internal service awards and external service award submissions.
• Call for submissions, consolidate evidence, and manage scoring processes with precision and fairness.
• Liaise with organising committees to ensure seamless award presentations and events.
• Drive improvement projects for service awards and recognition systems employing automation / APIs
• Strong project management and organisational skills, with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills to engage stakeholders across levels.
• Passion for service excellence and recognition, with a keen eye for detail and quality.
• Ability to work independently while contributing to a collaborative team environment.

Learning & Exposure

• Organise site visits to renowned service organisations, providing learning opportunities and inspiration for service champions.
• Curate meaningful experiences that reward and motivate staff for their dedication to service excellence.

Service Academy Support

• Contribute to broader departmental functions, including co-training initiatives, e-learning and on-ground service coaching.
• Support the Academy's mission of embedding service excellence into daily practice and culture.

Kindly note the following:

• Please attach the latest copy of your resume in your application.
• Minimum full-time commitment of 25 weeks from Jan 2027 is expected. Interested applicants are required to indicate their available commitment period in their resume.
• Applications will close on 30 November 2026 and will be reviewed on a rolling basis. We regret to inform that only shortlisted applicants will be notified.