Job description:
Position Summary
We are seeking a dynamic and results-driven Sales Professional Payment to join our team. In this role, you will be responsible for driving the adoption of NETS payment solutions across a diverse range of merchants and businesses. You will act as a trusted advisor, helping clients understand the value of our products and services while achieving sales targets and contributing to the growth of the company.
Key Responsibilities
- Maintain and manage relationships with merchants and Channel Partners
- Assist new outlet/MID setup
- Merchant engagement to request additional information/ document
- Generate performance report for management updates
- Updates reporting numbers as requested by the management
- Preparation, analyze and compile monthly transactional reports
- Manage team budget
- Handle and provide administrative assistance
- Support the offline/online application onboarding (E.g. Vetting of applications, closely follow up the application status until it is onboarded successfully)
- Maintain and generate the API keys for merchants
- Raise of SR For any ad hoc request
- Facilitate the lead assignment, tracking and reporting
- Submission of any related PO activities on Coupa
- Assist on logistics and stationary coordination
- Support merchant training (e.g. how to use Mconnect)
- Communicate with merchants and partners on application of products and implementation of payment solutions
- Support merchants enquiries
- Assist on closing CCMS Ticket
- Collaborate with other departments to resolve problems, facilitate solutions to enhance service delivery
Requirements
Education & Experience
- Proven experience in sales, preferably within the payments, fintech, or financial services industry
Skills & Knowledge
- Excellent communication skills
- Strong presentation and negotiation skills
- Results-driven and able to thrive in a fast-paced environment
- Independent, outgoing, and creative with a collaborative mindset
- Strong team player with good interpersonal skills
- Proficient in Microsoft Excel
- Adaptable and able to manage changing priorities effectively
