Intern, Global Road IT Business Applications APAC

Job Description

. Assist in monitoring and maintaining TMS applications to ensure system stability and performance.

. Support troubleshooting of technical issues related to TMS integrations, user access, and data flows.

. Document system processes, workflows, and user guides to improve knowledge sharing.

. Collaborate with IT and business teams to gather requirements for enhancements or new features.

. Perform data validation and quality checks to ensure accuracy in transportation-related reporting.

. Participate in testing and deployment of system updates, patches, and new functionalities.

. Provide first-level support to end-users, escalating issues as needed.

. Contribute to continuous improvement initiatives by identifying opportunities for automation and efficiency.

Skills and Qualifications Required

. Currently pursuing a degree/diploma in Information Technology, Computer Science, or related field.

. Basic understanding of enterprise systems, databases, and system integrations.

. Familiarity with transportation/logistics concepts is an advantage.

. Strong analytical and problem-solving skills with attention to detail.

. Proficiency in Microsoft OfficeSuite (Excel, Word, PowerPoint) knowledge of SQL or reporting tools is a plus.

. Good communication skills and ability to work collaboratively in a team environment.

. Eagerness to learn, adapt, and contribute to adynamic IT ecosystem.