About Sembcorp
Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition , Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.
Key Roles And Responsibilities
Sembcorp is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Sembcorp Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability.
The candidate will be responsible for all end user computing support and delivery of group defined solutions.
- Install and configure computer hardware / software to user's devices (laptops etc); troubleshooting technical issues (i.e LAN/Wifi etc) if any
- Provide face-to-face and/or remote user training and IT support to local and overseas business units
- Monitor, conduct routine maintenance as well as perform system changes and development to IT systems, hardware, network and business applications (including products & solutions) to ensure optimal service operations
- Generate reports to analyse the service activities and delivery KPI; brainstorm ideas to enhance service delivery
- Support digital & technology projects and initiatives as per organization's direction
- Manage stock inventory and assist with the purchase of IT equipment
- Partner with external vendors to ensure optimal use of the system functions and that their services meet our business requirements
Qualifications, Skills & Experience
- Background in Information Technology or equivalent
- Basic understanding of the desktop and LANWiFiWAN technical domains, involving familiarity with a wide range of environmental components and support tools.
- Good knowledge of computer hardware, Windows and Mac operating systems, and software applications
- Good understanding of mobile / smart devices, Android and iOS
- Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business
- Good working knowledge and experience in managing Office365 and Azure
- Good verbal and written communication skills.
Our Culture at Sembcorp
At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.
We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.
Join us in making a real impact!
Working Location: 30 Hill Street Singapore 179360
