Intelligent Automation Solutions Engineer (Power Platform, Copilot Studio) SW228

Intelligent Automation Solutions Engineer (Power Platform, Copilot Studio)

Job Description :
Digital Automation Specialist who bridges both business and technical domains, playing a critical role in driving automation and digital transformation across the organization. This role requires a highly effective communicator who excels at engaging stakeholders, translating complex concepts into clear, actionable insights, and driving alignment across teams. You will combine hands-on development using Microsoft Power Platform with business analysis and coordination, ensuring solutions are clearly understood, well adopted, and aligned with strategic objectives. You will also design and deliver AI copilots using Microsoft Copilot Studio and integrate solutions across the Microsoft Power Platform and Azure to enable secure, scalable automation and GenAI experiences.

You will collaborate closely with stakeholders from Finance, HR, Operations, and Commercial teams to identify automation opportunities, gather and clarify requirements, and design scalable workflow and AI-enabled document processing solutions. Acting as a trusted IT Project Engineer to the business, you will manage expectations, facilitate discussions, and communicate progress and outcomes with clarity and professionalism. This role is ideal for someone who is technically capable, business-oriented, and highly skilled in stakeholder communication, with the ability to translate user needs into practical, impactful solutions.

Job Purpose
Automation Development
Develop workflow automation using Power Automate (Cloud)
Build user-friendly business applications using Power Apps
Build and maintain solutions using Data verse (data modeling, security roles, and permissions)
Implement document automation solutions using AI Builder / OCR tools
Design, build, test, and publish copilots using Microsoft Copilot Studio (conversation flows/topics, generative answers, and actions)
Support SharePoint / Microsoft Lists based workflows
Apply Power Platform ALM practices (solutions, environments, Dev/Test/Prod deployment, and version control/pipelines)
Define and enforce Power Platform governance standards (environment strategy, DLP policies, access control, and lifecycle management)
Troubleshoot and resolve production issues
Business Analysis & Solution Design
Identify automation opportunities across departments
Gather and clarify business requirements
Translate requirements into technical design documentation
Perform workflow/process mapping and identify optimization points

Project Delivery & Governance
Work closely with automation developers and business users to ensure successful delivery
Support UAT planning, testing, and go live activities
Track automation KPIs such as time savings and error reduction
Maintain solution documentation, standards, and best practices

AI / Digital Transformation Initiatives
Support AI-driven document automation (PO, invoice, logistics documents, etc.)
Design and operationalize copilot guardrails and governance (data boundaries, security, compliance, and responsible AI practices)
Integrate copilots and automations with enterprise systems using connectors/APIs and Azure integration components where required
Monitor copilot performance and adoption using analytics, user feedback, and continuous improvement cycles
Collaborate on transformation initiatives that improve operational efficiency
Promote user adoption and support change management activities

Duties and Responsibilities
Must have
3-5years experience in business systems, automation, or digital transformation
Hands-on experience building and deploying solutions using Microsoft Copilot Studio
Strong experience with Microsoft Power Platform (Power Automate, Power Apps, and Data verse)
Experience integrating Power Platform/Copilot solutions with Azure and APIs (authentication, connectors, and integration patterns)
Hands-on experience with Power Automate or similar workflow automation tools
Experience gathering requirements from non-technical stakeholders
Strong analytical skills and process documentation experience
Strong problem solving and troubleshooting ability

Good To Have
Experience with AI Builder, OCR, or other document processing tools
Power BI exposure (report consumption or basic analytics)
SAP or ERP system exposure
Experience with Azure services used for integration and AI enablement (e.g., Azure OpenAI, Azure Functions, Logic Apps, API Management, Key Vault)
Understanding of Microsoft Entra ID concepts (app registrations, OAuth, RBAC) for securing integrations
Power Platform ALM / governance exposure (DLP, CoE Starter Kit, managed solutions)
API / JSON understanding
Project management or coordination experience
Experience working with multi-country or regional teams

Soft Skills
Strong communication skills with the ability to engage non-technical users
Business mindset and ROI-oriented thinking
Detail oriented, structured, and organized
Able to work independently and manage multiple initiatives
Curious and willing to learn new automation tools and technologies

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as Job Application for 20200 Intelligent Automation Solutions Engineer (Power Platform, Copilot Studio) SW228

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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