Integration Specialist

Company Description

ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help millions of travelers reach their destinations efficiently. Join us and contribute to the development of innovative applications that power global travel. ATPCO is everywhere people buy flights.

We're not just shaping the future of air travel we're redefining how and where great work happens. At ATPCO, we believe in flexibility, trust, and a culture where your wellbeing comes first

Why Join Us

Remote-First Culture Flexibility to work from home in your country of hire

Leave Your Way PTO Take the time you need, when you need it

401(k) with Generous Employer Match Invest in your future

Comprehensive Benefits Medical, dental, vision, & mental health

Global Tuition and Gym Reimbursement Learn and grow on us

Standby Flight Program Explore the world

Inclusive, Collaborative Culture Be seen, heard, and valued

Our Culture:

We've built a remote-first culture rooted in trust, transparency, and belonging. With open-door leadership, weekly 1:1s, and real-time recognition, we keep our people connected and valuedno matter where they work.

Our cultural pillars of Collaboration, Empowerment, Innovation, Learning, Transparency, and Trust guide how we show up for one another and grow together.

Job Description

The Integration Specialist plays a critical role in driving successful onboarding and technical integration of ATPCO's products within customer environments. This position ensures that implementations follow best practices, align with customer goals, and accelerate product adoption.

Acting as a trusted technical advisor, the Sr. Integration Specialist guides customers from pre-sales discovery through production readiness. The role bridges Sales, Product, Engineering, and Customer Support to deliver seamless integrations and an exceptional customer experience. By combining deep product knowledge with strong technical and business acumen, this individual ensures customers maximize the value of ATPCO solutions.

Duties & Responsibilities

• Lead customer onboarding and technical integrations for assigned product portfolios.
• Partner with Sales and Product teams to support pre-sales discovery, technical evaluations, trials, and successful implementation.
• Guide customers through integration and implementation, ensuring smooth transition from evaluation to production.
• Resolve technical integration challenges while ensuring adherence to best practices and system optimization.
• Provide ongoing post-sales technical support to drive product adoption and long-term customer success.
• Maintain and update technical integration documentation in collaboration with Product teams.
• Manage integration-related administrative responsibilities, including billing coordination and quality assurance.
• Communicate the value and benefits of ATPCO's airline merchandising solutions to both technical and business stakeholders.

Ideal Candidate :

• Strong ability to communicate effectively with both technical and business audiences.
• Experience in the airline industry, flight shopping, merchandising, or ATPCO data preferred.
• Comfortable collaborating with sales teams and engaging directly with customer stakeholders.
• Skilled at translating complex technical concepts into clear, non-technical explanations.
• Demonstrated experience leading technical integrations or onboarding initiatives.
• Strong documentation, presentation, and stakeholder management skills.
• Detail-oriented with a focus on best practices, system optimization, and customer experience.

Additional Information

At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging.

We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor.

All your information will be kept confidential according to EEO guidelines.