Inside Sales Manager/ Executive

Brief Summary

• Join a customer-facing sales role where you'll manage partner enquiries, drive pipeline, and consistently deliver against quarterly targets. You'll work closely with internal teams and external partners to grow accounts and improve customer experience.

Responsibilities

• Act as the primary point of contact for partner sales enquiries, including quotations and product/order-related requests Drive revenue performance by meeting agreed quarterly objectives and sales targets Identify, engage, and onboard potential new reseller/partner accounts to expand the partner network Strengthen existing partner relationships, spotting upsell/cross-sell opportunities and planning actions to grow share of wallet Coordinate with vendors to request special pricing, promotions, and ad-hoc discount support when needed Run a mix of inbound and outbound sales activities (e.g., follow-ups, outreach to support initiatives, and stakeholder meetings) Partner with internal teams to ensure smooth fulfilment and issue resolution, and to maintain high service levels Prepare and share relevant updates and performance reports within required timelines Support internal stakeholders to resolve operational blockers that may impact customer satisfaction Take on additional assignments/projects aligned to business needs when required

Requirements

• Diploma or Bachelor's degree in Business, Sales, Marketing, or a related discipline At least 3 years of experience in sales, account management, inside sales, or channel/partner sales Proven ability to build and maintain professional relationships with customers/partners and internal stakeholders Strong negotiation and influencing skills, with the ability to handle objections and close effectively Demonstrated problem-solving skills and ability to manage issues through to resolution Comfortable working with targets, reporting requirements, and structured sales processes Good working proficiency with standard business tools (e.g., CRM and productivity applications) Able to manage multiple priorities and collaborate across functions in a fast-paced environment