Job Responsibilities:
. Serve as a key point of contact for assigned customers, managing day-to-day commercial, operational, and account-related matters.
. Partner with Sales Managers to support customer requirements, account priorities, and business opportunities.
. Act as the communication bridge between global customers, sales teams, manufacturing sites, and cross-functional teams including engineering, quality, supply chain, logistics, and finance.
. Coordinate customer sample requests, including availability, lead times, shipping, delivery, and support for new projects, design-in, qualification, and validation activities.
. Manage customer technical inquiries related to connectors, cable assemblies, drawings, specifications, applications, and certifications, working with relevant technical teams to ensure timely responses.
. Support quotations and commercial activities, including pricing, MOQ, lead times, product availability, order status, and customer follow-up.
. Maintain accurate customer, quotation, order, project, and activity information in CRM and ERP systems, and support sales, backlog, forecast, and management reporting.
. Take ownership of customer escalations, coordinating cross-functional actions, tracking progress, and driving issues through timely resolution.
. Keep customers, Sales Managers, and leadership informed of critical supply, delivery, technical, quality, and commercial developments.
. Support customer meetings, business reviews, sales activities, and other projects or initiatives required by the global sales organization.
. Adhoc tasks and projects as assigned
Job Requirements
. Minimum Diploma in a related discipline
. Minimum 3year of relevant experience
. Able to start immediately or within short notice
Interested candidates, kindly email your detailed resumes in MS word format to [Confidential Information]
Attention to Joseph Koh Wei Jie(R1873431)
Shortlisted candidates will be notified
www.ambition.com.sg
EA Registration Number: R1873431
Data provided is for recruitment purposes only
Business Registration Number:200611680D. License Number: 10C5117
