Inside Sales Executive

Company Overview / Employee Value Proposition

At Alfa Connections, business requirements are the primary factors and considerations to why we have chosen to focus on specific Microsoft flagship workload. Such as Microsoft SharePoint and Microsoft Office 365. Dedicated focus have been invested into these solutions to achieve the desired requirements which we have gathered from different business organizations during our much appreciated live demo sessions and solution architecting sessions. We at Alfa Connections prefer to drive in the path of addressing the pain point of the customer with the right solution which determines the product, rather than selling a product that can't achieve to address the pain points of our customers. We infuse within our day to day activities with Microsoft and Nintex Workflow driven messages and designs to ensure employees are clear about our focus solutions.

Alfa Connections provides a full suite of comprehensive IT solutions designed to enhance your organization's productivity and reduce operating and investments costs. Driven by innovation, we integrate crucial business applications on a centralized Microsoft to accelerate communication and optimize the way people work. Our specialists share a common passion to empower your business with the broadest range of customizable and cost-effective IT solutions and services. We adopt an independent approach by delivering all our solutions through our in-house team, thereby eliminating the security and cost concerns that arise from third-party involvement.

Our rich business domain experience enables us to speak the same language with customers and understand their business needs easily. This knowledge base and experience help us save clients precious time and deliver the right solution for every specific situation. Our unique competence in various technologies enables us to deliver integrated, scalable, robust solutions with the optimal cost/performance ratio.

Responsibilities

• Source new sales opportunities by following up inbound leads and initiating outbound calls and emails to potential and existing customers
• Communicate effectively with partners and customers to understand their requirements and ensure satisfaction
• Maintain up-to-date knowledge of product and service information to provide accurate details to customers and partners
• Route qualified sales opportunities to the partner sales manager to facilitate deal development and closure
• Create and maintain a comprehensive database of current and potential customers to support sales pipeline management
• Collaborate with the partner sales manager to build a robust sales pipeline and close deals that drive business growth
• Analyze competitor information and market trends to identify new sales opportunities and inform strategic sales approaches
• Develop customer accounts by reviewing buying history and recommending related or new products to increase sales
• Support Partner Sales or Marketing teams in executing sales and promotional activities to enhance market presence

Required competencies and certifications

• Minimum 2 years of experience in inside sales or telesales, demonstrating consistent achievement of sales targets
• Proficient in using corporate productivity tools and web presentation software to engage customers and partners effectively
• Strong phone presence with experience making high volumes of outbound calls daily to generate leads and close sales
• Excellent verbal and written communication skills to clearly convey product information and negotiate with customers
• Exceptional customer service skills to build trust and maintain long-term client relationships
• Strong listening and presentation skills to understand customer needs and deliver compelling sales pitches
• Ability to multi-task, prioritize, and manage time efficiently in a fast-paced sales environment
• Detail-oriented with the ability to work independently and take initiative to meet sales objectives
• Knowledge or experience with CRM software or Microsoft Solutions is preferred but not mandatory
• Minimum Diploma or equivalent educational qualification