Inhouse IT Administrator [ Construction Industry ]
- HQ at Changi Business Park [ Expo MRT ]
- Mon to Fri, from 8.30am to 5.15pm
- Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]
Job Role
- The Information Technology Administrator is responsible for managing and maintaining the organisation's IT infrastructure and systems, ensuring optimal performance and security.
- This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.
Key Responsibilities
- Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
- Prepare and configure laptops, desktops, and peripherals for users and the project site.
- Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.
- Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.
- Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.
Key skills required
- Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi ).
- Experience with Mobile Device Management (Intune).
- Proficiency in Windows OS, O365 setup, and AD user creation.
- Familiarity with the IMS forms cycle and vendor coordination.
- Hands-on experience with ticketing systems.
Qualifications and experience
- Nitec or Diploma in Information Technology, Digital Technology, Computer Science
- Requires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator
Key Performance Indicators (KPIs) For This Role as below
- Average resolution time for IT tickets.
- Accuracy of IT assets and inventory records.
- On-time completion of PR / PO processes and project setups.
- User satisfaction ratings for IT support.
Interested applicants, WA your resume to +65 9136 9792 or email your resume to [Confidential Information].
Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932 | Yen (she/her)
The SupremeHR Advisory Pte Ltd EA No: 14C7279
