Infrastructure Project Manager

KEY RESPONSIBILITIES (JOB REQUIREMENTS)

Project Leadership & Delivery

Lead infrastructure projects from concept through execution, including scope definition, scheduling, budgeting, vendor coordination, risk management, and stakeholder communication.

Oversee implementation of IT infrastructure across hotel expansions, casino upgrades, smart room installations, retail deployments, and major venue events.

Ensure alignment with overall resort technology strategy and digital transformation goals.

Stakeholder & Cross-Functional Coordination

Act as the key liaison between IT, Facilities, Hotel Operations, Casino Operations, AV, and Security for infrastructure-related work.

Translate operational and guest-facing requirements into technical execution plans with architects and system engineers.

Technical Planning & Oversight

Coordinate deployment of network infrastructure (LAN/WAN/Wi-Fi), server hardware, structured cabling, UPS, CCTV, access control, and smart building technologies.

Review technical designs, bill of materials (BOM), and solution architecture with internal teams and third-party vendors.

Vendor & Contractor Management

Manage third-party contractors, system integrators, and OEM partners to deliver components on time and within budget.

Ensure compliance with resort IT standards, safety guidelines, and procurement policies.

Risk, Compliance & Quality Assurance

Identify potential project risks and mitigation strategies early in the lifecycle.

Ensure infrastructure deployments are aligned with compliance frameworks such as PCI-DSS, ISO 27001, PDPA, and local building/fire regulations.

Reporting & Documentation

Provide regular updates to senior management on project milestones, issues, and change requests.

Maintain accurate project documentation including technical drawings, test reports, handover documents, and post-mortems.

Qualifications:

Required:

Bachelor's degree in Information Technology, Computer Engineering, or a related field

Minimum 58 years of experience in IT infrastructure or project management roles

Proven experience managing infrastructure projects in hospitality, integrated resorts, large venues, or data center environments.

Solid knowledge of:

Network design (Wi-Fi, VLANs, structured cabling)

AV/IT convergence

Data center and server room standards

Smart systems (e.g., BMS, IoT, in-room tech)

Strong working knowledge of project management tools (MS Project, Smartsheet, Jira) and methodologies (PMP, Agile, Waterfall)

Preferred:

PMP, PRINCE2, or equivalent project management certification

ITIL Foundation certification

Experience in managing casino technology or regulated environments

Familiarity with technologies like Cisco, Aruba, VMware, Microsoft Azure, or Crestron

Key Competencies:

Strong organizational and time management skills

Excellent verbal and written communication, especially in a multi-vendor environment

Ability to manage competing priorities and stakeholders under tight timelines

Resilience and adaptability in high-pressure, 24/7 operations environments