Infrastructure Project Manager – Roles & Responsibilities
1. Project Planning and Governance
- Define project scope, objectives, deliverables, and success criteria.
- Develop project plans, schedules, milestones, and implementation timelines.
- Manage resources and vendors for cabling, hardware movement.
- Establish project governance, reporting, and escalation processes.
- Track project progress and ensure adherence to agreed timelines.
2. Stakeholder Management
- Coordinate with infrastructure, network, security, application teams.
- Manage vendor and third-party engagements, wherever applicable.
- Facilitate project meetings, steering committee updates, and status reporting.
- Communicate project risks, issues, decisions, and dependencies to stakeholders.
3. Risk and Issue Management
- Identify project risks and dependencies.
- Develop mitigation and contingency plans.
- Drive issue resolution across technical and business teams.
- Escalate critical blockers impacting project delivery.
4. Infrastructure Delivery Oversight
- Ensure infrastructure components are designed, built, configured, and tested according to requirements.
- Track readiness of servers, storage, network, cloud, security, monitoring, backup, and DR components.
- Validate technical deliverables meet architecture and operational standards.
- Ensure all required approvals, reviews, and sign-offs are completed.
5. Change and Release Coordination
- Manage implementation schedules and change windows.
- Coordinate CAB approvals and change management activities.
- Ensure implementation and rollback plans are documented and validated.
- Oversee cutover planning and migration activities.
6. Testing and Validation Management
- Ensure System Integration Testing (SIT), UAT, performance, security, and operational testing are completed.
- Track defects, remediation actions, and testing sign-offs.
- Coordinate end-to-end validation across all infrastructure domains.
7. Documentation and Handover
- Ensure operational documentation is completed.
- Validate support processes and runbooks.
- Coordinate knowledge transfer to Operations and Support teams.
- Obtain final project acceptance and closure approvals.
- Coordinate with all the relevant teams to as part of kick-off, engaging the teams, ensuring availability, ensure all relevant configurations are completed and signed off in accordance to release readiness standards set by SGX.
- Ensure BAU handover is done appropriately.
