Infrastructure Executive

Key responsibilities:

. Reporting to the Deputy General Manager, MSC Asia Regional Office

. Focusing primarily on Business-as-Usual (BAU) operations and project implementation

. Documentation and Knowledge-Base recording

. Troubleshooting and providing solutions seeking appropriate resource and assistance where required

. Perform ready-for-business pre-checks before official business hours

. Ad-hoc responsibilities as assigned by the Information Systems Director

Pre-requisites:

. Diploma/Degree in Computing, IT or equivalent qualifications.

. Certifications (e.g. MCSE, CCNA, etc) are an added advantage.

. At least 3 years of experience in relevant field is preferred.

. Demonstrate excellent written and spoken communication skills, and be bilingual.

. Strong analytical and problem‑solving skills, with the ability to troubleshoot complex issues effectively.

. A collaborative team player with drive, initiative, and a results‑oriented mindset, complemented by excellent interpersonal skills.

. An enthusiasm for learning about current and new technologies.

. Proven ability to resolve a high number of incidents and work well under pressure.

. Willing to be on standby for emergency response and to support after‑hours maintenance work when required.

Candidates should possess knowledge of, and experience in, the following skills:

Cloud & Systems

. Microsoft Azure, Windows Server 2019 and above, Active Directory, Microsoft Entra ID, Office 365

. Server admin, HA/DRP (SQL Always On, Failover Clusters, SRM/ASR)

. SAN, Zoning, LUN, MPIO management

Virtualization & Deployment

. VMware, Hyper-V, Virtual Networks

. WSUS, Intune deployment

Networking & Security

. IP protocols: ICMP, TCP, DNS, DHCP, SMTP, VLAN

. Routing/switching: EIGRP, OSPF, BGP, MPLS, HSRP/VRRP

. Firewalls: Fortinet, Palo Alto, Aruba VPN

. DNS filtering, antivirus, IPS/IDS, threat protection

. Proxy technologies interpreting security logs SingCERT familiarity

Collaboration & Access

. SharePoint Online, Microsoft Teams

. Exchange Online

. Citrix Workspace, RDS

Operational & Project Experience

. Daily IT operations & project rollout

. Troubleshooting & documentation

. Regional, multi-domain environment exposure

. ITSM (ServiceNow), audits, ISO compliance