Responsibilities:
Infrastructure Management
- Manage, monitor, and maintain servers, virtualization platforms, storage devices, firewalls, and related infrastructure.
- Install, configure, and maintain operating systems (Windows Server, RHEL) and system management tools.
- Perform system upgrades, patch management, capacity planning, and performance tuning.
- Manage and monitor backup, recovery, and replication activities to ensure data integrity and availability.
Security & Compliance
- Perform infrastructure security hardening and testing based on CIS benchmarks and Singapore Government security standards.
- Manage access controls and user accounts in line with IT security policies.
- Support compliance with IT governance, audit, and regulatory requirements.
- Participate in disaster recovery planning, testing, and execution.
Collaboration & Projects
- Participate in the design, setup, and implementation of new infrastructure solutions and enhancements.
- Collaborate with vendors, service providers, and internal IT teams to resolve infrastructure issues and deliver reliable solutions.
- Support infrastructure-related documentation, capacity planning, and audit activities.
Patch Management & Upgrades
- Test, stage, and deploy OS patches, firmware updates, and hardware upgrades.
- Apply change management best practices for controlled deployment of updates and enhancements.
Hardware & Environment Support
- Support and maintain enterprise-grade hardware: Dell servers, Cisco switches, FortiGate firewalls, UPS, and Dell EMC storage.
- Manage and monitor virtualization platforms (VMware, OpenShift/Kubernetes) and infrastructure monitoring tools (Grafana, Prometheus).
- Ensure high availability and reliability of infrastructure components across environments (production, staging, development).
Documentation & Continuous Improvement
- Maintain up-to-date SOPs, infrastructure diagrams, maintenance logs, and change records.
- Generate reports on performance, capacity, and preventive maintenance activities.
- Identify opportunities for automation and reliability improvements to strengthen infrastructure resilience.
Qualifications:
- Bachelor's Degree in Information Technology, Computer Science, or a related field.
- Minimum 2 years of experience in infrastructure administration and support.
- Strong knowledge of Windows Server, RHEL, VMware, and enterprise hardware (servers, storage, networking).
- Hands-on experience with backup and recovery tools, firewalls, and system monitoring platforms.
- Familiarity with container platforms (OpenShift/Kubernetes), DevOps tools (Ansible, GitLab), and monitoring tools (Grafana, Prometheus).
- Working knowledge of ITIL processes (incident, change, and problem management).
- Experience in pre-sales or tender preparation will be an added advantage.
- Candidate should be open and willing to learn about system, application, and middleware layers including configuration, deployment, and troubleshooting of integrations.
Beyondsoft is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgroundsregardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing traitcan succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.
Employment offers from Beyondsoft are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.
