Job Requirement:
- Having managed large Development and Production Support teams in an onsite offshore environment involving more than 50+ FTEs
- Domain knowledge on Payments, Channels and wealth management
- Experience of working in multi-vendor environment
- Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
- Should certified in Project management practices and Agile WoW
- Should have experience managing delivery in BFSI domain, Retail Banking and Payments exposure
- Should have experience back ground in Development, Testing
- Experience in managing project delivery in cloud technologies
- Prior experience in managing multi-ethnic, multi-geo teams.
- Understanding IT outsourcing engagement and commercial models.
- Ability to demonstrate through experience the understanding and implementation of ITIL process, good understanding of productivity improvement levers to achieve efficiency of operations.
- Manage overall team's service quality and lead in any service recovery issues with Clients.
- Ability to manage the Fixed price engagement should be able to demonstrate how scope, schedule and budget are managed effectively.
- Ability Demonstrate good technical acumen by having strong technical background for effective management of the team.
- Excellent customer orientation and communication skills.
- Experience of managing/ participating in RFP/Bid process including Due Diligence
GOOD to HAVE
- Understanding IT outsourcing engagement and commercial models.
- Prior experience of managing transitions including transition from incumbent vendors
Non-Technical / Soft Skills
- Willingness to learn new technologies and ability to adopt to work in a corporate environment
- Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
- Ability to communicate both oral and written with client mid/senior management professionals.
- Ability to present status report in a senior management forum and ability to articulate and answer questions.
- Good Negotiation and interpersonal skills.
- Good Team player
