Information Technology Intern (IT Intern)

Havas Singapore is seeking a motivated and tech‑curious IT Intern to support our day-to-day IT operations and ongoing technology initiatives. Reporting to an IT Manager, this role provides hands-on exposure to troubleshooting, systems support, hardware/software maintenance, and IT projects within a dynamic business environment.

We are currently prioritising candidates who are able to commit to a 6 months internship, and are able to commence on short-notice.

Responsibilities

Technical Support & Troubleshooting (Level 1)

• Provide first-level technical support to employees for hardware, software, and network-related issues.
• Log & Track Tickets in Fresh Service. Ensuring SLA is met and accurate documentation.
• Configure and deploy laptops and peripherals for new hires, providing onboarding and IT support for employees.
• Maintain accurate IT asset and inventory records.
• Enforce and ensure adherence to IT policies and procedures in line with internal governance standards, including GDPR/PDPA and ISO/IEC 27001:2022.
• Escalate more complex issues to Senior IT/Manager

Town Hall & AV Support

• Set up, operate, and provide on-site support for AV equipment for company events, meetings, and Town Halls.
• Support Webinars via Zoom or Microsoft Teams.

Project Support

• Participate in IT improvement projects (e.g., system upgrades, digital transformation, migration).
• Conduct research on new tools, technologies, and security practices.
• Support testing and rollout of IT-related initiatives.

Requirements

• Currently pursuing a Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Basic understanding of Windows/macOS operating systems.
• Familiarity with Microsoft Office 365, Teams, and common business applications.
• Basic knowledge of networking fundamentals (TCP/IP, Wi-Fi, routers, VPN).
• Basic troubleshooting skills for hardware and software issues.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal abilities to handle end users.
• Good command of spoken and written English
• Willingness to learn, proactive attitude, and attention to detail.
• Ability to work collaboratively in a fast-paced environment
• Proactive with innovative ideas

What You Will Gain

• Hands-on exposure to real-world IT operations.
• Mentorship and opportunities to learn from experienced IT professionals.
• Practical experience with enterprise tools, systems, and troubleshooting.
• A solid foundation for a career in IT support, systems administration, or cybersecurity
• Have an in-depth understanding of IT operations, including basic governance and ISO 27001:2022 compliance practices.

Founded in 1835 in Paris, Havas is one of the world's largest global communications groups, with nearly 23,000 people in over 100 countries. With the ambition to help brands unlock Growth, Powered by Desire, Havas brings together creativity, media, technology and production capabilities to build strong, desirable brands that people genuinely want to engage with. Its integrated model is supported by Converged.AI, the Group's operating system that unifies data, technology and AI to deliver optimized, scalable marketing solutions across the full customer journey. AI-driven, fueled by human ingenuity, and grounded in the belief that desire drives both brand performance and business outcomes, Havas teams collaborate within Havas Villages worldwide to cultivate reputation, relevance and long‑term preference for clients. Havas is equally committed to its people, fostering inclusive, responsible and inspiring workplaces where talent can thrive, because desire also starts from within.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.