ABOUT ARMSTRONG
Armstrong Industrial Corporation is one of Asia's leading manufacturers of foam and elastomer solutions, with operations across Singapore, Malaysia, Thailand, China and the broader region. Founded in 1974, we serve customers across diverse industrial and commercial sectors and are on a purposeful growth path anchored in our Vision 2030 strategy. As we scale, the role of Information & Digital Technology (IDT) in enabling better decisions, more reliable operations and stronger business performance has never been more important.
THE OPPORTUNITY
We are looking for a seasoned IT leader to take the helm of Armstrong's IDT function as our permanent IDT Director. This is a Director-level role reporting directly to the CEO, with full ownership of IDT's people, performance, technology and budget across the Group.
The function has recently gone through a deliberate restructuring — outsourcing infrastructure support to a Managed Service Provider, retaining three specialist pillars in-house (Data/AI/Security & Cloud; Applications & Integration; Group Shared Services), and transitioning to a cleaner, more focused operating model. We are searching for the permanent leader to own and build on this foundation.
This is a role for someone who leads through delivery — who finds genuine satisfaction in making a team perform, bringing structure and discipline to how technology is managed, and building the kind of trust with business leaders that turns IDT from a support function into a genuine partner.
WHAT YOU WILL OWN
Enterprise Technology Leadership & Governance
- Provide overall IDT leadership for Armstrong's end to end enterprise technology capability across all regions covering Singapore (HQ) China, Malaysia and Thailand.
- Align and govern multi-year technology strategies and roadmaps aligned to business priorities and Vision 2030
- Ensure architecture, systems, data and infrastructure initiatives are prioritised and sequenced based on business value, risk exposure and organisational capacity
- Review major technology investments and enforce clear prioritisation criteria across the Group
- Establish and enforce enterprise IT policies, standards and governance frameworks
- Provide technology risk, resilience and readiness assessments to Group Management
- Ensure enterprise architecture direction remains aligned with operational sustainability and cost discipline
- Establish a structured demand management process to provide business stakeholders with clear visibility into project prioritization and status.
OBU Partnership
- Act as the primary Group level technology partner to Regional and OBU leadership teams.
- Ensure Group IT strategies and standards are consistently implemented across OBUs
- Balance enterprise standardisation with local operational requirements in a disciplined and pragmatic manner
- Support execution of strategic initiatives and digital programmes within OBUs through structured governance and resource alignment
- Promote disciplined use of enterprise systems including ERP, MES, WMS and CRM
- Surface technology risks, constraints and capability gaps early to Management team.
Enterprise Systems & Digital Enablement
- Oversee lifecycle governance and operational performance of enterprise systems including ERP, MES, WMS, CRM, EQS and eWorkflow and integration platforms
- Ensure business requirements are clearly defined, assessed and prioritised before implementation of systems
- Partner with the Enterprise Architect to ensure design intent translates into sustainable operational outcomes
- Govern change control processes to safeguard system integrity
- Ensure structured user adoption through training, access governance and accountability mechanisms
- Monitor system effectiveness and drive continuous improvement aligned to business needs
Infrastructure, Cybersecurity & IT Service Reliability
- Ensure high availability, resilience and scalability of infrastructure across all regions
- Govern cybersecurity operations including monitoring, incident response, vulnerability management and regulatory compliance
- Institutionalise IT service management discipline across incident, problem, change and release processes
- Improve service predictability and reduce recurring incidents
- Ensure business continuity and disaster recovery capabilities are defined, tested and maintained
- Govern the outsourced infrastructure partnership with the Managed Service Provider (MSP), ensuring adherence to SLAs, conducting performance reviews, and managing escalations.
Data, Analytics & Platform
- Oversee enterprise data governance to ensure data integrity, security and controlled access
- Ensure data platforms and reporting environments support operational visibility and informed decision making
- Strengthen analytics and AI capabilities in line with business readiness and practical application
- Ensure compliance with regulatory and reporting requirements
- Promote disciplined and responsible use of data across the organisation
IDT Organisation & Capability Development
- Build, structure and lead a multi domain IDT organisation covering Architecture, Applications & Integration, Data & AI, Security & Cloud and Infrastructure
- Define clear roles, accountability structures and operating model across regions
- Strengthen internal technical and managerial capability while reducing over reliance on external vendors
- Develop succession plans and eliminate single point dependency risks
- Drive performance management rigour and elevate delivery standards across IDT
- Foster cross regional collaboration and knowledge transfer to strengthen institutional capability
Financial & Vendor Governance
- Own IDT OPEX and CAPEX planning, budget control and cost optimisation
- Evaluate and justify technology investments to OBU and Regional leadership teams based on measurable business impact and risk reduction
- Govern vendor selection, contract management and SLA performance
- Strengthen commercial discipline and cost transparency across the IDT portfolio
- Ensure technology expenditure aligns with Group priorities and delivers sustained value.
EXPERIENCE
- 15 years in IT leadership, with at least 8 years carrying full accountability for an IT function, team and budget at Manager or Director level.
- Proven experience leading multi-country or regional IT functions with full accountability for systems, infrastructure, security and data environments
- Demonstrated experience building and restructuring technology teams, including upgrading capability and strengthening governance
- Strong background in manufacturing, industrial or multi-site operational environments
- Hands on experience overseeing infrastructure platforms, cybersecurity operations and enterprise systems governance
- Proven track record stabilising and standardising environments during periods of growth or transformation
- Experience aligning technology roadmaps with business strategy and operational capacity
- Experience managing enterprise architects, senior technical leads or cross functional technology teams
- Exposure to hybrid cloud environments and vendor managed service models
- Demonstrated ability to govern major technology investments and vendor ecosystems
QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, Engineering or related discipline.
- Fluency in Mandarin and English is required to effectively engage China OBUs, local vendors and regional stakeholders
- Strong grounding in:
- IT service management (e.g. ITIL or equivalent). ITIL 4 certification validates expertise in IT Service Management (ITSM), focusing on modern, agile, and value-driven IT practices.
- Enterprise infrastructure and security operations
Optional:
- Cybersecurity or cloud certifications (operational focus)
- Experience with governance, risk, and compliance frameworks
