Indoor Sales Support / Inside Sales Coordinator (Offshore Oil & Gas)

Qualification & Requirements

• Education: Minimum Diploma or equivalent

• Experience: 1-3 years of experience in inside sales, sales support, or customer service.

• Technical Knowledge: Familiarity with offshore equipment (e.g., Rigging & Consumables) is a significant advantage.

• Skills:

  • Proficiency in Microsoft Office (especially Excel) and CRM tools.

  • Good knowledge of logistics, shipping, and INCO terms.

  • Excellent communication skills for stakeholder engagement.

• Attributes: Meticulous, detail-oriented, with the ability to work under pressure and meet tight deadlines

• A team player with committed attitude, excellent communication and interpersonal skills

• Ability to work in a fast-paced and dynamic environment

Key Responsibilities & Duties Include:

• Sales Inquiry & Quotation Management: Receive, review, and qualify incoming customer enquiries/technical queries for offshore products (e.g., rigging and consumables). Prepare accurate and timely technical/commercial quotations.

• Order Processing: Manage end-to-end sales orders from Purchase Order (PO) receipt to invoice generation and final delivery.

• Technical Support & Coordination: Whenever required, collaborate with internal teams (engineering, production, warehouse, service team and procurement) to ensure technical specifications, drawings, and certificates are met.

• Logistics & Documentation: Coordinate with forwarders for import/export shipping documentation.

• Client Relationship Management: Maintain healthy relationships with existing customers and support the sales team.

• Database Maintenance: Update and maintain accurate records of customer information and sales activity (e.g., In-House ERP systems & E-Filing).

• Assist Accounts Department to follow up on payment (if any)

• Any other ad hoc assignments

Salary

• $2,500- $3,000

Working hours

• Monday to Fridays: 8.30am to 5.30pm

Location

• Pandan Road

Transport

• There is a company bus departing near Clementi MRT station at 8.10am to bring staff to the office and a return company bus trip back to Clementi in the evening