Independent Business Owner (IBO) Support Assistant

Key Responsibilities:

• Handle daily customer enquiries and order processing
• Deliver pre-sales and post-sales customer service
• Coordinate with internal departments to resolve and/or follow up on operational issues
• Perform general administrative and ad-hoc duties as assigned by the Management

Qualifications:

• GCE O Level or equivalent qualifications
• At least 2 years of recent experience in customer service
• Strong communication and interpersonal skills
• Proficiency in English
• Competent in Microsoft Office applications
• Friendly and confident personality with a customer-focused approach

Other Requirements:

• Singaporean or Permanent Resident only
• Able to work rotational shifts as part of a 5-day work week
• Willingness to learn and adapt in a fast-paced environment

Working Hours:

• Monday to Friday: 10:00 AM - 7:00 PM
• Saturday: 10:00 AM - 6:00 PM
• Rotational Off Day: Either Wednesday or Saturday

Employee Benefits:

• 5-day work week
• Staff discounts on products
• Dynamic and supportive team environment
• Opportunities for growth and skill development
• Other perks