IMS Team Lead (Identity Management Services)

IMS Team Lead (Identity Management Services)

About the role

We are hiring an IMS Team Lead (Identity Management Services) for a multi-year identity and security managed services engagement with a public sector organisation in Singapore, covering IAM, IGA, PAM and identity operations.

Key responsibilities

• Lead and coordinate the IMS operations team
• Manage identity/account/access requests, manual exceptions and user support
• Coordinate access reviews and operational reporting
• Ensure accurate, timely execution against procedures, SLAs and audit requirements
• Enforce maker-checker controls and proper handling of manual interventions
• Track requests, issues and review actions to closure
• Maintain complete operational records
• Coordinate with technical leads, application/security teams and client stakeholders
• Support automation-first operations, investigations, audits and remediation

What you will bring

• 2+ years identity management operations, user access administration, access review coordination
• Identity/account/access administration and fulfilment
• Access review coordination and action tracking
• Maker-checker controls, audit trails and exception handling
• SLA monitoring, work allocation and operational reporting
• User support and stakeholder coordination
• Identification of manual workarounds and process improvements
• Adoption of automated IGA/IAM/PAM workflows

Qualifications & certifications

• Degree in CS/IT or related
• Identity management or security certifications preferred

Work arrangement

• Location: Singapore, on-site at client premises
• Employment type: Contract / Permanent / Full Time
• Working days: Monday to Friday
• The successful candidate must be able to obtain the required government security clearance before starting
• Candidates with existing CAT security clearance will be preferred

Interested candidates can send their CV directly to [Confidential Information]