Import / Export Customer Service Executive

The Job:

• Provide flight details to customers within one hour of booking receipt
• Ensure export documents comply with regulations during order processing
• Apply correct export permits and customs processes in a timely manner
• Monitor onboard status and inform customers of any irregularities
• Liaise with internal and external stakeholders for shipment status updates

The Talent

• GCE O Level with at least 3 years of relevant experience.
• Experience in warehousing and customer service.
• Strong written and verbal communication skills.
• Good problem-solving abilities.
• Meticulous, independent, and a good team player.
• Able to maintain high standards in housekeeping and safety tasks.
• On-the-job training will be provided.