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Import Customer Service Executive (Airfreight, Advanced Technology, CargoWise)
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Import Customer Service Executive (Airfreight, Advanced Technology, CargoWise)
recruit expert pte. ltd.- Posted an hour ago
- Be among the first 10 applicants
Job Description
- Manage end-to-end airfreight import shipments for advanced technology accounts, covering shipment arrivals, documentation, customs clearance, delivery coordination, billing and shipment closure.
- Coordinate closely with customers, airlines, ground handling agents, trucking partners and internal stakeholders to ensure timely and accurate handling of specialised cargo.
- Monitor shipment movements and provide proactive updates to customers, ensuring service requirements and delivery schedules are met.
- Handle shipment discrepancies, operational delays, customs-related matters and other service issues, ensuring timely resolution and customer satisfaction.
- Maintain accurate shipment documentation, billing records and operational reports while ensuring compliance with company procedures and regulatory requirements.
Requirements:
- Diploma in Logistics, Supply Chain Management, Business or equivalent.
- At least 2 years of experience in airfreight forwarding handling end-to-end import shipments of advanced technology, electronics, semiconductor or other specialised cargo shipments.
- Hands-on knowledge of import documentation, customs clearance, shipment coordination and billing.
- Proficient in CargoWise with strong coordination, customer service and problem-solving skills.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [Confidential Information]
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at www.recruit-expert.com
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Registration: R1326740
