Immigration Consultant / Executive

Company Overview

Bay East Advisory Pte. Ltd. is a Singapore-based boutique immigration advisory firm providing professional immigration and residency solutions to high net-worth individuals, families, entrepreneurs, and businesses. We support clients throughout the application process, from eligibility assessment and documentation to submission and follow-up with the relevant authorities. We are committed to providing accurate, responsive, and client-focused advisory services.

Job Summary

We are looking for a detail-oriented and client-focused Immigration Consultant / Executive to manage Singapore immigration and residency applications, liaise with clients, and ensure cases are handled accurately, efficiently, and professionally.

Key Responsibilities

• Manage and support the preparation, review, and submission of Singapore immigration applications, ensuring accuracy, completeness, and compliance with requirements set by ICA and other relevant authorities.
• Liaise with clients to collect required information and supporting documents, review documentation for completeness and accuracy, and follow up on outstanding matters.
• Monitor application timelines and status, maintain accurate case records, and provide timely updates to clients and internal stakeholders.
• Assist in preparing supporting documents and other application-related correspondence.
• Stay updated on changes to Singapore immigration policies, procedures, documentation requirements, and government guidelines.
• Maintain accurate and confidential client records, case files, correspondence, and supporting documentation.
• Coordinate with relevant government agencies and other external parties where required.
• Support senior management in client engagement and managing complex immigration matters.
• Perform other administrative and operational duties as required to support the team.

Requirements

• Diploma or Degree in Business, Law, Human Resources, or a related discipline.
• 1 to 3 years of relevant experience in immigration services, professional services, client servicing, or administrative and case management functions. Entry-level with strong relevant capabilities may also be considered. For Senior-level, at least 3 years of relevant experience.
• Familiarity with Singapore immigration policies and processes such as Global Investor Programme would be an advantage.
• Strong attention to detail and commitment to accuracy, particularly when handling official applications and documentation.
• Good organizational and time-management skills, with the ability to manage multiple cases and deadlines concurrently.
• Strong written and verbal communication skills, with confidence in communicating professionally with clients.
• Able to handle confidential and sensitive client information with discretion.
• Proficient in Microsoft Office and comfortable working with online government portals and case management systems.
• Proficiency in both English and Chinese languages, as the role involves communicating effectively with Mandarin-speaking clients.

Interested candidates are invited to send their resume to [Confidential Information]