Immediate Hiring for Desktop Support Engineer

As an Ops Support Executive, End User Computing & Svc Desk, the broad area of your job responsibilities will cover the following: . Responsible for assigning, disposal, deploying, and managing IT assets . Perform asset management & update asset records. . Perform troubleshooting for client platform related problems. . Perform follow-up with vendor on replacement of hardware. . Perform service request related to client platforms. . Ensure service level meet requirement. Propose and implement action plan when required. . Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels. . Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. . Monitor the agreed service level, document & maintain the configuration of the systems provide regular reporting to relevant parties . Involve in client platform implementation/upgrade project . Adhoc Duties as assigned